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Contact & Support

Have questions or need help? We're here for you!

Send us a Message

Fill out the form below and we'll get back to you as soon as possible.

📧 Email Support

Use the contact form to send us a message

We'll respond via email

⚡ Response Time

We typically respond within

24-48 hours

💬 Support Hours

Monday - Friday

9:00 AM - 6:00 PM EST

📚 Resources

Check out our documentation and guides

View Installation Guides

Frequently Asked Questions

How do I install Edify Audio Connect Stream?

Visit our Downloads page, select your operating system, and follow the installation guide. The wizard walks you through every step.

Is EchoWave free to use?

EchoWave uses a credits-based system — you get starting credits for free. Each song generation costs 25 credits. Credits never expire and can be purchased at any time.

What payment methods do you accept?

We accept all major credit cards and PayPal for subscriptions and credit packs.

Is Edify Audio Connect Sanctuary really free?

Yes — Edify Audio Connect Sanctuary is completely free, always. No subscription, no hidden fees. Download it and enjoy thousands of worship and gospel songs.

What platforms are supported?

All Edify Audio desktop apps support macOS (Intel & Apple Silicon), Windows 10/11, and Linux (Ubuntu 18.04+). EchoWave works in any modern browser.

How do I report a bug?

Use the contact form above and select "Bug Report" as the subject. Include the app name, your operating system, and steps to reproduce the issue.